August 3, 2017

IT Support

Contract IT support a frustration?  When your IT support service sends a technician, do they spend a lot of time trying to familiarize themselves with your systems before they really get going on the issue? Do you ever find yourself living with small nagging computer issues because you don’t want to call your contract IT support and get billed? Do you get caught in the finger pointing between IT, hardware, and software vendors?  

Anderson ZurMuehlen Technology Services (AZTS) take a new and innovative approach to IT services.  With over 60 years’ experience as a professional services firm, we realize that great technology must be anchored by exceptional customer service.  Our dedicated team has one focus, helping your organization leverage technology to make it a strategic asset instead of a frustration, or worst yet, a roadblock. 

With our flagship product, PwrCloud, AZTS provides a dynamic, scalable, customized IT solution that is supported from top to bottom by our team of support professionals.  We are selective in the clients we work with allowing us to dedicate the time necessary to get to know your staff, their needs, and your software.  We will work to ensure technology is a tool for the success of your organization and work with your hardware, IT, and software vendors taking the burden off your staff.  Our support staff will work with your IT vendors to ensure your staff are focused on what they do best. Harness the power of a deep technical bench with PwrCloud and get back to being happy and productive! 

 

PwrCloud was designed by our team of talented engineers who tapped into their extensive experience supporting a professional services company in a complex, high availability environment to completely change the way they approached IT.  The system was designed to be secure, scalable, re-liable, and to minimize the need for hands on technical support.  This allowed our technicians and support staff to focus improving the user experience instead of the standard break/fix approach to IT. 

Built on the latest technology, PwrCloud outperforms traditional cloud based desktop solutions.  Touting unparalleled portability, PwrCloud enables users to access the system from virtually any internet connected device while maintaining the rich user experience of a traditional client server system. You are able to access the desktop, applications and files you know and love with the ease and consistency of working
from the office from any device, anywhere and anytime – all you need is an internet connection. 

Housed in secure data center, physical security is just the base of PwrCloud secure posture.  The core technology behind PwrCloud, coupled with highly trained security professionals, give your systems the best protection against todays cyber risks. Top it all off with a full support team at your disposal, and you have the makings for great business success at your fingertips! 

Would you like to learn more? Send us a message!

Take me back to PwrCloud!