How to Use your Virtual Machine on Windows

Log On To access your virtual machine: Double click on the VMWare icon on your desktop Double click on the cloud icon. You will be prompted to enter your log-in information (included in the email that was sent to you). Make sure the domain is set to PWRCLOUDQB. Double click on the computer icon. Your Read more about How to Use your Virtual Machine on Windows[…]

How to Submit a Ticket to the AZTS Help Desk

Support Hours Anderson ZurMuehlen Technology Services representatives monitor the infrastructure 24 hours per day, 7 days a week and provide infrastructure support.  Desktop support is available during regular business hours, 7AM-9PM MST, Monday through Friday, which may be limited on Holidays. Support Level Anderson ZurMuehlen Technology Services provides Infrastructure level support and virtual desktop support Read more about How to Submit a Ticket to the AZTS Help Desk[…]

How to Use your Virtual Machine on Mac Devices

PWRCLOUD FOR QUICKBOOKS BEST PRACTICES  Log On To access your virtual machine: Double click on the VMWare icon on your desktop Double click on the cloud icon. You will be prompted to enter your log-in information (included in the email that was sent to you). Make sure the domain is set to PWRCLOUDQB. Double click Read more about How to Use your Virtual Machine on Mac Devices[…]

How to Download TeamViewer

Download TeamViewer In order to share screens with AZTS, you may need to use TeamViewer. Open a web browser and go to www.teamviewer.com On the Home Page select Download for personal use. Depending on your browser, follow the prompts to download and run the file. Select Basic Installation, Personal/Non-commercial use and then select Accept – Read more about How to Download TeamViewer[…]

How to Download VMWare

The VMWare icon will allow access to your virtual machine. Open an internet browser and click here. Alternately, click here if you use a Mac. Click Download. Click Run when prompted.  Follow the prompts from the VMware Horizon Client Setup Wizard and agree to the license terms. The setup wizard will install VMWare. When it Read more about How to Download VMWare[…]

How to Access your Virtual Computer from Anywhere

Access Your Virtual Machine from Any Computer – Web Browser This option is best if you are on a public computer and just want to log in to your machine once or twice (I.e. travelling and in a hotel business center). You will use an internet browser to get to your virtual machine. Open an Read more about How to Access your Virtual Computer from Anywhere[…]

How to Submit a Ticket to the AZTS Help Desk

Support Hours Anderson ZurMuehlen Technology Services representatives monitor the infrastructure 24 hours per day, 7 days a week and provide infrastructure support.  Desktop support is available during regular business hours, 7AM-9PM MST, Monday through Friday, which may be limited on Holidays. Support Level Anderson ZurMuehlen Technology Services provides Infrastructure level support and virtual desktop support Read more about How to Submit a Ticket to the AZTS Help Desk[…]

PwrCloud for Quickbooks – Best Practices for Windows

Log On To access the system: Using the Internet Explorer browser, go to https://pwrcloudqb.azworld.com/RDWeb Note: For best performance and reliability, always use Internet Explorer as your web browser. Enter your user name and password (included in the email from AZTS) Note: you must always enter pwrcloudqb\ before your user name when logging in. If you Read more about PwrCloud for Quickbooks – Best Practices for Windows[…]

PwrCloud for Quickbooks – Best Practices for MAC

Download the App If you are using a Mac as your primary computer to access the QuickBooks hosting system, you will need to download the Microsoft Remote Desktop App first. Go to the iTunes store here and install the Microsoft Remote Desktop 10 app. Make sure you are using version 10. If prompted, enter in Read more about PwrCloud for Quickbooks – Best Practices for MAC[…]